Sales Performance

This topic can be customised and tailored to suit your specific needs whether you require a …

Inspirational Keynote Presentation – 45 – 60 minutes

Interactive Workshop Presentation – 1 – 4 Hours

Innovative Development Program 1 – 2 – 3 Day

For your outline of a particular presentation at your next conference or in house workshop simply click here.

This topic can be tailored to these target audiences ...

Sales People
Customer Service People
Business Executives
Managers
Franchisees
Senior Managers
Supervisers
Home-based Business Owners
Entrepreneurs

Sales performance

How to maximise and optimise your selling opportunities

Sales direction - Optimise opportunities - Classify customers - Maximise marketing efforts

"Service Sells....If you add unprecedented value to your customer during the time they spend with you and that value creates an experience that they rave about - why wouldn't they come back? Give your customers a reason to return."
Keith Abraham

"How to be distinct, rather than extinct todays business world"

	Client classification techniques that increase your sales reduce your marketing expenses and save you endless hours on dead end sales opportunities.
	Understand the 10 steps to gaining endless referrals from your customers.
	Review the 4 ways on how to successfully convert a lead into a prospect then into a customer for your business.

	How to convert your sales force from “Order takers” to “Service partners” in your customer’s eyes.
	The 5 reasons’ why your customers don’t buy from you and what to do about it.
	Understanding the 4 ways to grow any business anywhere in the world.

"Creating your own service selling system"

	Review the 3 elements to building successful service selling businesses.
	Define each step of your sales process, to determine areas for improvement.
	Difference between traditional selling and creating a selling experience.

"Selling long term relationships in your business"

	Review where the opportunities that exist to sell more to existing customers.
	Understand the changing dynamics of relationship marketing.
	50 ideas to differentiate yourself in your competitive market place.

"Moving from acceptable service to awesome service in your business"

	How to go from acceptable service to awesome and outstanding service.
	The 10 simple points-of-difference that keep your customers coming back.
	How to get your people passionate about delighting your customers.

For a workshop presentation to read about the objectives and outcomes click here.

What our clients say...

“As always your session was certainly very inspiring. You gave us many fabulous ideas - which we have already implemented”

Jacqueline Norris, Director of Sales
Sea World Nara Resort

“As a result of your efforts over 48 hours you have bonded 45 staff from 3 locations and from a number of departments together.”

Jon Field, National Manager
Heidelberg Printing - New Zealand

“To sum it all up Keith, your attendance and involvement at our conference was the best investment we have ever made in the 8 conferences we have run. Your involvement assisted greatly in our delegates going back to their offices and making a change, and subsequently, UTAG Travel QLD member offices have shown considerable growth!”